Senior Technical Writer
Location: Candidates must be local to Central Ohio, with no requirement for relocation.
Work Environment: Ability to work in a hybrid model (3 days in-office, 2 days remote) in New Albany, OH.
Portfolio: Candidates will be required to provide technical writing samples that showcase their skills in documenting business processes.
RESPONSIBILITIES
- Responsible for providing the highest quality documentation of processes and standards.
- Assists in the editing of documents for spelling, grammar, and content accuracy and readability.
- Has a fundamental understanding of various software technologies and functionality of application systems.
- Assists in the layout and organization of manuals and other documents.
- Process mapping using Visio.
QUALIFICATIONS
Education: Bachelor’s Degree in Journalism, English, Communications, or a technology-related field with an emphasis in technical communication.
Experience:
Minimum of 4–5 years of experience in technical writing or a related role.
Demonstrated experience working on business process documentation and mapping.
REQUIRED SKILLS
- 4+ years of Technical Writing Expertise
- Strong ability to produce clear, concise, and accurate technical documentation.
- Experience creating, editing, and organizing technical documents, such as manuals, process guides, and business process flows.
- Proficiency in process mapping including developing business process flows, swimlane diagrams, and other visual process maps using tools like Visio.
- Advanced skills in Microsoft Office Suite (Word, Excel)
- Familiarity with Adobe Acrobat for document creation and editing.
- Strong attention to detail for proofreading and editing content for spelling, grammar, content accuracy, and readability.
- Exceptional verbal and written communication skills.
- Ability to conduct interviews and collaborate effectively with Subject Matter Experts (SMEs).
- Strong organizational and time-management skills to ensure projects progress efficiently.
- Ability to establish and maintain strong working relationships with team members and SMEs.
- Professional demeanor and collaborative mindset.
